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Above the Clouds

Frequently Asked Questions

Wondering what it's like to work with us? Here are some answers to commonly asked questions!

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01

Why work with a travel agent?

A travel agent can help you bring the trip of your dreams to life with knowledge, experience, and relationships that span the globe. At Chelax Adventures, we are true experts. We have tons of travel under our belts and a network of preferred vendors, including local accommodations, guides, and more that help us create truly authentic, magical experiences for our clients.

02

What is a DMC?

A Destination Management Company, or DMC, is a travel agency that typically specializes in group trips. They are typically made up of agents and local vendors who work together to offer packages of accommodations, dining, and experiences that come together to create your itinerary.

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Image by Toa Heftiba

03

Why should I use a DMC?

A DMC is like your bodyguard against trouble, providing enhanced service overall and ensuring your trip goes seamlessly. We find that going through a DMC, rather than booking a la carte, helps you receive a personalized experience and maintain a dedicated point of contact for emergencies and issues. 

04

What types of trips can you book?

You name it! From destination weddings and honeymoons to BFF trips and corporate adventures, Chelax Adventures can craft and itinerary that speaks to your interests, accommodates your group, and provides a custom, one-of-a-kind experience every time. 

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05

Do you book my dream destination?

Want to go? Just ask! We book all over the world, including a wide array of tropical islands, Europe, Asia, Oceania, Northern Circle, North and South America, and the United Kingdom. Chances are, we can accommodate your dream destination with no problem! 

06

How much of my trip is covered?

From the moment you leave for the airport til the second you touch the ground at home, we've got your back. We provide comprehensive planning, including:

  • Airfare and transfers

  • Accommodations (hotels, resorts, villas, and more)

  • Restaurant reservations

  • Tour and experience tickets 

  • Full itinerary planning 

  • DMC coordination

  • Emergencies and contingencies  

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07

Why Chelax Adventures?

We love what we do, and we know destinations better than anyone. Our commitment to immersive travel, unique experiences, and providing the highest-quality service all come together to make us a top choice for travelers of all types. Learn more about what we do (and what makes us special) here! 

08

How do I book with you?

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